FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Find answers to common questions about our shipping services, rates, and procedures

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Browse through our frequently asked questions to learn more about our services

What are your shipping rates to UK?

Our Standard rate is ₦5,600. We also offer doorstep delivery for ₦7,800

How long does shipping from Lagos to the UK take?

Air freight takes approximately 7-8 days from the day of loading

What is the minimum weight for cargo shipments?

Our minimum cargo weight has increased from 5kg to 10kg

Are there any clearance fees or hidden charges?

There are no hidden charges. However, for fragile or liquid items, additional securing measures may incur extra cost to ensure safe transit.

Are there any duty fees involved?

No, there are no duty fees.

Do you offer a pickup service within Nigeria?

Yes, we offer a pickup service across Nigeria, arranged specifically for our clients.

Do you provide packaging materials like boxes?

Not always. To minimize weight and reduce costs for our customers, we often use sacks. However, this depends on the nature of the items being shipped.

Can I shop in Nigeria and send my items to your office for shipment?

Yes, we can receive and store your shipping items at our office until you are ready to have them shipped.

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